Reopening Guidelines & Procedures

Delivery

  • All employees are equipped with protective masks, gloves and clothing.
  • All vases / rental items are sprayed down using our new ULV commercial grade disinfectant mister before and after use.
  • Our delivery teams have completed additional education on proper personal hygiene measures to reduce the spread of germs.
  • Our delivery teams have been trained on social distancing measures for events.

Curbside Pickup / Drop-off

  • All clients are required to wear face masks when picking up and returning items.
  • Please call (972) 445-1200 when you have arrived for your appointment and wait in your car, we will be out shortly.

In-Person Consultations

  • A maximum of 3 guests to your party are allowed for each consultation.
  • Please call (972) 445-1200 when you have arrived for your appointment and wait in your car. When we are ready for you, we will have our coordinator call / text you to meet you at the door.
  • Masks are required when entering the building.
  • A sanitation station has been set up for your use upon entering the building where we will also be checking temperatures.
  • We ask that you please maintain 6 feet of distance with other clients in the building.
  • A custom protective screen during meeting has been made to keep you and our staff safe during consultations.
  • If you wish to use our table mockup items, nitrile gloves will be provided for use.
  • If you do not feel comfortable visiting our showroom, our designers are offering video calls (Zoom or FaceTime) and can walk you through our showroom to provide inspiration and prepare table mockups of items you are considering renting.